Q: What is Moment Magazine?
A: Moment is a fiercely independent magazine that provides North American Jews with award-winning, in-depth reporting. It transcends ideology and denomination, and it delves deeply into the stories that shape our lives: the future of democracy, anti-semitism on the left and the right, intermarriage, the widening gap between American Jews and Israel, and more.
Q: Do I have to pay to read articles on momentmag.com?
A: All website users can read up to three free articles per month. Paid subscribers to Moment’s digital edition have unlimited access to all print content and must be logged into their accounts on our website for access.
Q: How do I contact customer service?
A: Please send all written correspondence to:
Attn: Customer Service
PO Box 397
Lincolnshire, IL, 60069
You can call us at 800-214-5558 or 847-513-6243, Monday through Friday, between 8 a.m. and 4:30 p.m. Central Time or email us at firstname.lastname@example.org.
Please include your Moment Magazine account number in any correspondence.
Q: How do I contact Editorial?
A: Editorial can be reached at:
4115 Wisconsin Ave NW, Ste LL10
Washington, DC, 20016
Q: How do I contact Advertising?
A: Advertising can be reached at:
4115 Wisconsin Ave NW, Ste LL10
Washington, DC 20016
Q: What’s the difference between signing up for a newsletter, donating to Moment Magazine, or paying for a Moment subscription?
A: Reading three articles on our website and signing up to receive our Moment Minute newsletter is free. Delivered on Tuesdays and Thursdays, Moment Minute brings what Moment editors are talking about to your inbox. To read articles mentioned in the newsletter, you will need to click on the relevant headline or image, which will take you to momentmag.com to read the full piece.
Donating to Moment Magazine means you have contributed a tax-deductible financial gift.
Paying for any Moment Magazine subscription gives you unlimited access to all content on momentmag.com.
Q: What is the frequency of Moment Magazine?
A: We publish six issues per year, and our summer issue is a double issue.
Q: How should I submit a reported or opinion piece—or a query about a piece I hope to write—to be considered for publication in Moment?
A: Moment’s reported and opinion pieces are usually commissioned, though some unsolicited manuscripts are occasionally selected for publication. Please send any queries via email to email@example.com. Please do not call our office about your submission or send a submission by mail. If submitting to Moment, please write “Submission: Essay” or “Submission: Poetry” or “Submission: Feature” in your email’s subject line. More information about submitting to Moment can be found at this link.
Q: Can I submit a story for publication in Moment if it has been published before?
A: Moment does not republish stories. Occasionally, we may accept a fresh version of a piece that has been published in a small journal or local paper that has not appeared on the internet.
Q: When will I find out if my work has been accepted for publication by Moment?
A: Moment receives hundreds of submissions each month that are handled by a very small staff. As a result, response time will vary, and we may not respond at all.
Q: Does Moment publish fiction?
A: Each year, Moment holds a short fiction contest. No fiction submission received outside the contest realm will be considered. Please check our website for contest details and guidelines.
Q: How can I submit a letter to the editor?
A: Please submit letters to the editor by email to firstname.lastname@example.org.
Q: How do I subscribe to Moment?
A: Click on the “Subscribe” button on the top-right corner of our website, or click this link, and enter your information.
Q: How do I log into momentmag.com and access the website’s content?
A: Click “LOG INTO DIGITAL EDITION” on the top-left corner of our website, or click this link, and enter your last name and email address.
Q: How can I tell if I’m logged into momentmag.com?
A: If you are logged into momentmag.com, you will not see an option to log into the website and you will not see a pop-up banner about the paywall.
Q: If I’m a subscriber, why does the website say I only can read three articles for free?
A: If you’re a subscriber but you see this message, it means you’re not logged into the website. To log in, click “LOG INTO DIGITAL EDITION” on the top-left corner of our website, or click this link, and enter your last name and email address.
Q: What are the subscription rates?
A: The rates for digital all-access subscriptions are below. For a new subscription and our subscription options, click here or call customer service at 800-214-5558 or 847-513-6243.
Q: Can I access my Moment subscription through my smartphone or tablet?
A: You can log into momentmag.com with your subscriber information through internet browsers on your smartphone or tablet.
Q: Does Moment have an app?
A: Moment does not have an app.
Q: Can I access my Moment subscription on more than one device?
A: Yes. To log into your Moment subscription on more than one device, re-enter your subscriber information on each new device from which you want to read momentmag.com.
Q: When will my subscription expire?
A: If you purchased a one-year subscription, your subscription will expire one year from the date of purchase. If you purchased a two-year subscription, your subscription will expire two years from the date of purchase.
Q: Does access to Moment Zoominars come with my subscription?
A: Moment Zoominars are currently free of charge as a service to the community.
Q: How can I pay for my subscription?
A: You can use any major credit card to pay for a subscription through momentmag.com. You can also pay by sending a check. Be sure to include subscription information with the check. Do not send cash.
Send checks to:
New Subscriber Services
PO Box 397
Lincolnshire, IL 60069-0397
Q: What is the cancellation policy?
A: You may cancel your subscription at any time but we do not give refunds.
Q: Can I give someone a subscription to Moment as a gift?
A: To give a gift, go to momentmag.com/subscribe. Click on “Gift” in the middle of the black bar under the logo
Q: I am logged into my Moment subscription, but when I click on a newsletter link on my phone, why doesn’t it show my subscription?
A: If you are signed into your Moment subscription but you open a link from the newsletter and your browser does not recognize your subscription, you are most likely signed into Moment on a different internet browser than the one that you used to open this link. For example, you may be signed into momentmag.com on your Safari browser, but you may have opened this link in your Google Chrome browser. To fix this issue, log into momentmag.com on the browser in which you’re opening this link.
Q: Can I subscribe to Moment’s newsletters for free?
A: Moment Minute, our newsletter bringing what Moment editors are talking about to your inbox on Tuesdays and Thursdays, is free to subscribe to. You can do so by scrolling to the bottom of our digital homepage (momentmag.com) and entering your email address, first name and last name under “Moment Minute.”
Q: What are the different newsletters I can subscribe to?
A: Currently, Moment offers Moment Minute, Jewish Politics and Power, and the Antisemitism Monitor.
Q: How can I unsubscribe from Moment’s newsletters?
A: At the top of every email is a link that says “unsubscribe.” Follow the instructions at that link to unsubscribe your email from that Moment newsletter.
Q: Why are donations important to Moment?
A: Moment Magazine is a 501(c)(3), meaning that Moment is a federally recognized nonprofit organization. We are fiercely independent, and we strive to champion the intellectual tradition of Jewish journalism for generations to come. To do so, we receive support from our generous and dedicated readership, who help us fund initiatives like our Antisemitism Monitor.
Q: How can I donate to Moment?
A: You can donate online or through several other channels, which include giving stock or from a donor-advised fund, naming Moment as a beneficiary of your retirement account, and donating overlooked assets.
Q: Is my donation tax-deductible?
A: Yes. Moment Magazine is a 501(c)3 tax-exempt organization; therefore, your donation to Moment is tax-deductible in the U.S. Our legal name is Moment Magazine and our EIN # is 31-1801544. To claim a donation as a deduction on your U.S. taxes, please keep your email donation receipt as your official record. We’ll send it to you upon the successful completion of your donation.